Privacy Policy for Epoch Well

Epoch Well ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or use our online platform, which includes personalized wellness plans, daily health articles and blogs, curated lifestyle upgrade suggestions, product recommendations, interactive user feedback forums, community engagement features, and virtual wellness workshops. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to adults aged 35 and over, including:

• Information you provide directly to us: This includes personal and wellness-related information you provide when you register for an account, create your personalized wellness plan, participate in forums, submit feedback, sign up for workshops, or communicate with us. This may include your name, email address, age, gender, health goals, lifestyle preferences, and other self-reported health information.
• Information collected automatically: When you access or use our platform, we may automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other interaction data. We may use cookies and similar tracking technologies for this purpose.
• Information from third parties: In some cases, we may receive information from third-party services that you link to our platform or that otherwise interact with our services, always with your explicit consent where required.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services, including delivering personalized wellness plans and content.
• Improve and personalize your experience on our platform, offering relevant articles, blogs, and product recommendations.
• Communicate with you about your account, updates, security alerts, and support messages.
• Enable community features, such as forums and interactive discussions.
• Conduct research and analysis to understand our user base and improve our offerings.
• Detect, prevent, and address technical issues, fraud, and illegal activities.
• Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as data hosting, analytics, customer support, and marketing assistance. These providers are bound by confidentiality obligations and are authorized to use your personal information only as necessary to provide these services to us.
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• With your consent: We may share your information with third parties when we have your explicit consent to do so.
• In aggregated or anonymized form: We may share aggregated or anonymized data, which cannot reasonably be used to identify you, with third parties for various purposes, including research, analytics, and marketing.

4. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Objection to Processing: You have the right to object to our processing of your personal data under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Epoch Well

789 Evergreen Way, Suite 210

Seattle, WA, 98101, USA